UK GDPR

This version has applied since 15 October 2026 and describes how Send Dubs works today.

Send Dubs follows the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This page sums up how; the privacy notice has the detail.

Who is responsible

Send Dubs is run by Film Kode Ltd. We are responsible for your account, the website and its security. When a label or artist sends promos, their contact list is theirs: they decide whom to invite, and we hold and send for them. Every promo email names its sender.

Nobody gets promos without saying yes

• Each person a label adds gets one invitation from that label. Promos reach them only once they accept.
• A label can ask again, after a week and three times at most, only if it confirms the person gave it their address for promos. Otherwise one invitation is all. "No thanks" is final unless the person changes their mind themselves.
• Every promo email has an unsubscribe link that works without an account, for one sender or for all of Send Dubs.
• We keep a scrambled fingerprint of an address that unsubscribed or bounced (not the address itself), so it isn't added back by mistake.

Why we use your data

• To run your account and the service you signed up for (a contract with you).
• To send a label's promos to people who accepted them (their consent).
• To keep Send Dubs safe: sign-in security, stopping spam and leaks, and checking an address can receive mail before a label's first email to it (our legitimate interests).
• To keep invoices and tax records (the law requires it).

Checking addresses

Before a label's first email to a new contact, we check the address can receive mail: our own checks first, then an address-checking service in the European Union, which receives the email address only. An address that doesn't work gets no email. The result is kept so nobody's address is checked twice.

Keeping it to what's needed

• No email tracking pixels and no advertising or analytics cookies.
• Promo audio is deleted once access to it ends (see how long we keep things).
• Labels see what happened to their own promos only; no label sees another's lists or activity.
• Visits to a label's public page and join link are counted as daily totals by country and by the site the link was on, for that label's stats. No cookie is set and nothing about a single visitor is kept.

Keeping it safe

Passwords are stored only as a one-way hash, with passkeys and two-step sign-in available. Private promo links are locked to the devices their owner confirms, and downloads can carry a hidden watermark that traces a leak. Nightly backups are encrypted.

Where it is processed

The website and database run in London. Each service provider we use, what it is for and what it receives, is listed on service providers.

Your rights

• See and download what we hold about you: Settings, or ask us.
• Correct it, delete it (Settings → delete your account), restrict how we use it, or object to it.
• Labels can erase a contact's personal data from that contact's page, for a legal request.

Ask through the contact form at /contact; we answer within one month. If you're not happy with our answer, you can complain to the Information Commissioner's Office at ico.org.uk.