Step by step
- Buy a domain here, or bring one. Search under Website → Address: type the name you want and we show which endings are free, from £6.99 a year including VAT. Buying it registers it in your name, sets up its DNS and puts your website on it in one go, usually within the hour. Already own a domain? Add it instead and make one record where you bought it.
- Get your own domain on Send Dubs. Labels: Light includes one domain of your own, Pro two and Label three. DJs: open your website, go to Address and press Get my own domain (£1 a month, cancel any time); the same £1 a month puts a domain bought here on your website, and the checkout offers it in one go. If you also own a label on a paid plan, it's already included on your DJ website.
- Add the domain to your website. Bought it here? There's nothing to do: it connects itself. Bought it elsewhere? In Send Dubs, open Website, go to Address, and type your domain under Your own domain, for example yourname.com, then press Add. We set it up as www.yourname.com, which works with every domain company, and show you the one record to make.
- Make one record at your domain company. Sign in where you bought the domain and open its DNS settings (sometimes called DNS records, Advanced DNS or Manage DNS). Add a record with Type CNAME, Name www, and Points to (or Target, or Value) sites.senddubs.com. Leave the TTL as it is. If there's already a www record, change it to this one rather than adding a second. Some companies want the full name, www.yourname.com, in the Name box; most just want www.
- Make the name without www work too. Most domain companies have a setting called Forwarding, Redirect or URL forwarding: point yourname.com to https://www.yourname.com, and people who leave off the www land on your website too.
- Wait for the tick. It usually works within a few minutes, sometimes up to a day while the internet catches up. You don't need to keep checking: we look every 10 minutes, set up the secure padlock (https) for you, and tell you when it's working. Then tick Main address and your senddubs.com address sends visitors to your own domain.
| Ending | A year |
|---|---|
| .co.uk | £8.99 |
| .com | £16.99 |
| .uk | £8.99 |
| .net | £17.99 |
| .org | £16.99 |
| .live | £39.99 |
| Type | Name | Points to |
|---|---|---|
| CNAME | www | sites.senddubs.com |
Questions
Will my email on this domain stop working?
No. The www record doesn't touch your email. Leave your MX records (the ones for email) exactly as they are.
My domain already has a website on it.
Pointing www here moves www to Send Dubs. To keep the old site, use another name on the same domain instead, such as music.yourname.com: type that in Send Dubs, and make the CNAME record with the Name music.
It still says "Waiting for your DNS record".
Check the record's Type is CNAME, its Name is www (or the full www.yourname.com, if your domain company asks for that) and it points to sites.senddubs.com, with no extra dot or space. Then give it a little time. If it isn't working within a week, it's removed and you can add it again once the record is right.
My domain uses Cloudflare.
Add the CNAME record in Cloudflare's DNS and set its proxy status to DNS only (the grey cloud), so the record points straight to us.
It says another Send Dubs account had this address.
To show the domain is yours, add the TXT record Send Dubs shows you (named _senddubs) at your domain company, then press Add again. You can delete the TXT record once it's working.
Can I use the domain without www?
Yes, at domain companies that allow a CNAME at the top of a domain, such as Cloudflare (CNAME flattening) or Namecheap (an ALIAS record). Elsewhere, use www and forward the bare name to it, as in step 5.
Labels: can I use more than one address?
Yes, up to the number your plan includes. An address can open your website, your promo request page (promos.yourlabel.com) or one release (newep.yourlabel.com).
What if I stop paying for it?
Your own domain stops opening your website, and your site carries on at its senddubs.com address. A domain you bought here stays yours and keeps renewing while auto-renew is on; only the website connection stops. A domain from another company: keep renewing it there, so it stays yours.
Who renews the domain?
If you bought it from us: we do, each year at the same price you paid, charging your card two weeks before after reminders a month and a week ahead; switch auto-renew off under Address any time, and undo a renewal within 14 days of it for a full refund. If you bought it elsewhere: your domain company does.
What does a domain cost?
From £6.99 a year, including VAT: .co.uk and .uk are £8.99, .com and .org £16.99 and .net £17.99, and other endings are priced from what they cost us. The price shows beside each ending when you search, and you pay the same every year when it renews. Buy 1, 2 or 3 years at a time.
Can I move a domain bought here to another company?
Yes. For .com, .net, .org and the other generic endings, ICANN's rules let the registrar hold a name for 60 days after it is registered; after that, ask us and we send you the transfer code within five days, free. A .uk or .co.uk can move at any time: ask us and we give you the transfer code within five days, free.
Who is the registrar?
Openprovider, a trading name of Hosting Concepts B.V. in Rotterdam, Netherlands. The registration contract itself is with them (see ICANN's Registrants' Benefits and Responsibilities at icann.org/resources/pages/benefits-2013-09-16-en), and for a .uk or .co.uk with Nominet, the UK registry. Send Dubs sells the domain and manages it for you.
Stuck? Write to us with your domain name and where you bought it, and we'll help you connect it.